Upload error 404? « whoismanu.com

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Upload error 404?

(7 posts) (3 voices)

Started 2 years ago by dawilson
Latest reply from Sidestep
This topic is not resolved

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dawilson
Member

I'm using PhotoQ 1.6.5 and everything has been working perfectly until this evening when, for no apparent reason, I have started getting "Upload error 404" after attempting to add any new image to my queue. This occurs immediately after the red upload status bar reaches the end of its travel (presumably indicating that all image data has been sent to the server). I've checked to ensure that I've not hit any storage limit (I haven't) and that I can still upload the image to the WordPress media library via the dashboard (I can). The only other thing that happened recently (but not since my last successful post) was that the server PHP and Apache versions were updated.

Can anyone offer any hints as to what could be going on and what I can do to debug this? The site is still serving the existing images fine but I can't post my daily updates any more.

Posted 2 years ago #
whoismanu
Key Master

does it work if you disable batch uploads in the photoq settings?

Posted 2 years ago #
dawilson
Member

Yes, it does! Thanks - I now have a workaround. The question remains, however, of why batch uploads started failing for no apparent reason. Any ideas? Also, if this kind of thing happens again, is there any kind of diagnostic log I can look at to figure out what's up? I'm no PHP expert and have no access to a PHP debugger to step through the code and try to figure things out. On top of that, the error message doesn't really offer me any hints. My guess is that the 404 refers to an HTTP "not found" error but it would be really nice to know exactly what wasn't found.

Posted 2 years ago #
dawilson
Member

I think I've got to the bottom of this. It seems that mod_security was added with the recent server upgrade and that was causing the problem. Once I apply the .htaccess change mentioned in the troubleshooting page, batch uploads start working again.

Posted 2 years ago #
whoismanu
Key Master

exactly what i suspected. now where it gets interesting is that you say the wordpress standard uploads work with mod_security enabled. when you tried to upload via the dashboard, did you upload single images or did you also try to upload a batch?

i am interested in this because if wordpress batch uploads work (and they use the same script photoq uses) with mod_security i have to revise my upload process to include the same workaround.

Posted 2 years ago #
dawilson
Member

I think you are in the clear since I tested single image upload via the Wordpress dashboard. Come to think of it, I'm pretty sure that the Wordpress batch upload has never worked for me so I have just subconsciously avoided using it. I'll go back and see if this fix also cures that problem.

Posted 2 years ago #
Sidestep
Member

I fixed the same problem with PhotoQ 1.6.5 simply using Help folder of the program. They have instructions there.

Posted 1 month ago #

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